CLINIC POLICIES
At Amare Aesthetics, we value your time, and appointments are reserved especially for you. While we understand that adjustments may sometimes be necessary, we kindly request at least 48 hours' notice for any cancellations or rescheduling regardless of the reason (car trouble, traffic, illness, etc.). To ensure the well-being of all, sick clients will not be accepted.
You may reschedule or cancel one appointment per quarter without penalty. Any additional reschedules or cancellations beyond this limit will require a non-refundable deposit for future appointments, with scheduling available starting the following month. Repeated cancellations or reschedules, even with a deposit, may result in our inability to offer further services. Please reserve an appointment only if you are confident you can commit to the scheduled time, as this allows us to serve all clients efficiently and respectfully.
If you are unable to attend your appointment and provide less than 48 hours' notice, a $150 admin fee or the full treatment cost will be applied. No-shows will result in the inability to book future appointments, as we reserve the right to refuse service if necessary. All treatments purchased are non-refundable, non-transferable, non-exchangeable, and due at the time of service.
While we may accommodate late arrivals when possible, we cannot guarantee your appointment if it affects our schedule and safety of procedure. If your calendar is unpredictable, feel free to reach out for same-day availability, and we will do our best to accommodate you.
Is there a fee applied when booking?
Due to the high volume of consultations/appointments, we require a credit card on file to hold all appointments. Deposits are required for all first time clients in the amount of $200 or full treatment cost. This is a one-time only, non-refundable commitment, which can be applied to same-day treatments and/or products. For any additional questions or financing options, click here!
Treatment Policy:
Treatments purchased are due at the time of service.
Pre-Paid Services – Cancellations/No-shows:
In the event, you are coming to the clinic on a pre-paid/gift card and fail to give a 48-hour notice or you miss your appointment, you will lose the promotional service visit. You will be billed for the missed appointment. Missed or no-show appointments are those for which we do not receive a cancellation notification 48-hrs in advance. Rescheduling of appointments is subject to availability. We apologize for any inconvenience.
Return policy – Products
We offer a returns and refunds on items purchased on our website for the following three reasons. **Please note: samples, shipping charges, and promotional items are NOT eligible for return.
If there has been a mistake on our part and we sent the incorrect product, or if the product was damaged during shipping, we will be happy to send you a complimentary pre-paid return shipping label as well as a replacement product. All products that are returned to us must be unopened and sent back in their original packaging.
If you placed an order and wanted to cancel, you must do so immediately before the order is shipped. If the order ships, refund will no longer be possible. The refunded amount will not include credit card processing fees.
If you experience an adverse reaction, we will refund you if you return the product (Only if the order was shipped to an address in the United States). The product must have 75% remaining.
Additional Information: please read carefully.
We will not be able to issue returns or refunds for international orders for adverse reactions.
Store credit and/or even exchanges are not subject to shipping or handling charges.
In order to be eligible for a refund or replacement, the original packing slip showing the order number from must be included in the return package.
Coupon codes must be applied at checkout. Partial or full refunds will not be applicable if you forget to apply the code.
To qualify for a special, you must place an order during the active dates. Returns or partial refunds will not be granted retroactively for orders placed before the special was active.
In certain instances, we will ship out a replacement product or an exchange prior to receiving the original product back to our warehouse and will include a prepaid shipping label with the replacement. All original items are expected to be returned to our warehouse within 10 days of receiving the return label.
Orders placed with the shipping address in an International location (outside the United States) are not guaranteed to arrive because of differences in each individual country’s import rules and customs regulations. Because of this, we have a strict no-refund policy for any International orders.